Integration requirements for CRM, intro Max Effgen, February 25, 2009 Anyone who knows me professionally, knows that I am a CRM guy. Most of my career has been implementing and making CRM systems usable and actually show real ROI. One of the biggest challenges that CRM systems have is integration with back end systems. In the cloud with hosted CRM,… Continue Reading
Thoughts on the enterprise cloud Max Effgen, February 24, 2009 Computing is moving to the cloud. The names may change and the technology may be different; however, this idea is not new. See Martin Greenberger’s Essay dated 1964. Recall mainframe timeshares, application service providers, “on demand” or more recently the “as a Service” marketing tags. The current iteration, Cloud Computing… Continue Reading