Skip to content
That's How I Rollerboard…

The Official Blog of Max Effgen

That's How I Rollerboard…

The Official Blog of Max Effgen

Tag: integration

50 Common Interview Questions

Max Effgen, July 12, 2009

Older, but relevant post: 50 Common Interview Questions. The salary questions/answers are only half correct. Being prepared is the best luck.

Continue Reading

Integration requirements for CRM, CTI

Max Effgen, March 16, 2009

CTI integration with CRM systems is typically limited to Sales and Support offerings. Since phone systems change less often than other pieces of technology, these integrations have been “set and forget” when properly scoped. I have clients that have not touched the CTI integrations of deployments ever. These integrations are…

Continue Reading

Integration requirements for CRM, Challenges and opportunities

Max Effgen, March 2, 2009

Challenges and opportunities Integration outside the enterprise firewall needs to encompass the capabilities of the organization. Larger enterprises have investments in SOA and ESB providing them with new capabilities that can be utilized. Many organizations without these capabilities will find that standard point to point integration will more than meet…

Continue Reading

Integration requirements for CRM, CRM to BI

Max Effgen, February 27, 2009

From CRM to Business Intelligence/Analytics While the two previous requirements focused on the sales force automation areas of CRM, integration with business intelligence and analytics tools could and often cover the spectrum of CRM applications: Sales, marketing, customer service, etc. Each department has their own tools and key performance indicators….

Continue Reading

Integration requirements for CRM, ERP to CRM

Max Effgen, February 26, 2009

From ERP to CRM Product and Price List data from ERP to CRM is always a complex integration. Technical configurations can be complex. The volume and frequency of updated data can also be complex. Most large contracts are negotiated with customer specific pricing, terms and conditions. For many organizations negotiated…

Continue Reading

Integration requirements for CRM, CRM to ERP

Max Effgen, February 25, 2009

From CRM to ERP Pipeline and Forecast data are the most common and most important data from CRM into an ERP system. Business process determines the complexity of the integration. Examples of complex integration requirements can be found with just in time manufacturers (e.g., Dell). These organizations will integrate forecast…

Continue Reading

Integration requirements for CRM, intro

Max Effgen, February 25, 2009

Anyone who knows me professionally, knows that I am a CRM guy. Most of my career has been implementing and making CRM systems usable and actually show real ROI. One of the biggest challenges that CRM systems have is integration with back end systems. In the cloud with hosted CRM,…

Continue Reading

Max Effgen

Max Effgen

Builds and grows technology companies as an entrepreneur and angel investor backing early-stage companies in AI, health and wellness, ultra-low power radio, and enterprise software. Snowboarding, baseball, swimming, running, coaching, photography, backpacking and skyscraper stair climbs happen off the clock. Also, I am a SABR Contributor, live in Seattle and from Chicago.

Tags

amazon apple autograph aws azure baseball beach boys behavioral books Brad Feld christmas cloud coffee collection computing CRM enterprise entrepreneurship eyeglasses fenwick Forbes Gist google Inc. interviewing microsoft Mobile photography reads REI Rock Star Venture Capitalist sales sales enablement salesforce.com seattle social startup TechCrunch techflash thoughts UW wallpaper weekend/coffee WSJ zappos

Contact Details

  • LinkedIn
  • Twitter
  • About.me
  • Salmon Bay Photography
  • Categories

    • Baseball (19)
    • cloud (41)
    • CRM (104)
    • IT (8)
    • Mobile (9)
    • Photography (21)
    • reads (75)
    • Recipes (3)
    • Rock Star Venture Capitalist (5)
    • thoughts (111)
    • Uncategorized (51)
    • weekend/coffee (68)
    ©2025 That's How I Rollerboard… | WordPress Theme by SuperbThemes