Great Service from Blue Nile

Over the last few years, I have been able to successfully shed weight that dogged me for years. I am down 60 pounds from the day I got married. I joke with my wife (who does not read this blog) that she has 25% less husband. Believe me, she does not mind. After the bulk of the weight came off, I found that nearly all my clothing did not fit. Interestingly and unexpectedly, my wedding band started falling off my ring finger with regularity. So I put the band on my middle finger and there it stayed. I have found recently that the band was now loose on my middle finger. I have kept the weight off for nearly 2 years, so I figured that this is the new me and I need to get the band fixed.

I checked with a local jeweler. My ring size was now an 8.5. My band was a 10.5. So 25% less husband means dropping 2 ring sizes. Good to know. I have been a fan and customer of Blue Nile since buying my wife’s engagement ring from them. That ring is perfect for her and the price was so good that I did not mind paying WA state sales tax. Naturally after that experience, we bought our bands from Blue Nile.

Now I had a band that did not fit. I got in touch with Blue Nile and explained that situation. Regardless that these bands were purchased many years ago, they found my account and were very quick to respond that they could in fact re-size the band — without charge. The band looks brand new. The only cost to me was the $10 to send it back to them. Other jewelers were quotes in the 7-10x of that $10. Blue Nile customer service was great throughout. At every step, their email responses were through and fast. They delivered notices on expected ship dates and tracking. There was not any point when I was “band-less” that I did not know where it was — a huge relief.

Blue Nile has always provided great shopping experiences for me, but now I have no reason to look for jewelery anywhere else. Many thanks Blue Nile!