5 Questions Max Effgen, November 24, 2009 All consultants like to ask questions. Sometimes too many questions. Here are 5 that I keep on hand for initial client engagements. What do your expectations of a service provider? How do you see out team helping you address challenges and opportunities? Why are you changing providers? How do we learn about the business to relate action and implementation to ROI? What are the good, the bad and the “do not repeat”? What questions do you use or what to see asked? CRM thoughts CRMenterprisethoughts