{"id":359,"date":"2009-05-13T12:19:30","date_gmt":"2009-05-13T19:19:30","guid":{"rendered":"http:\/\/www.12sided.com\/blog\/?p=359"},"modified":"2009-05-13T12:19:30","modified_gmt":"2009-05-13T19:19:30","slug":"dvr-to-serive-crm","status":"publish","type":"post","link":"https:\/\/www.effgen.us\/?p=359","title":{"rendered":"DVR to Service CRM?"},"content":{"rendered":"<p><a href=\"http:\/\/www.techcrunchit.com\/2009\/05\/08\/xangati-helps-employees-visually-explain-trouble-tickets-through-dvr-feature\/\" target=\"_blank\">Xangati Helps Employees Visually Explain Trouble Tickets Through DVR Feature<\/a><\/p>\n<p>Interesting read over at TechCrunch. Will be interesting to see how this technology evolves.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Xangati Helps Employees Visually Explain Trouble Tickets Through DVR Feature Interesting read over at TechCrunch. Will be interesting to see how this technology evolves.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,11],"tags":[399,117,402],"class_list":["post-359","post","type-post","status-publish","format-standard","hentry","category-crm","category-thoughts","tag-crm","tag-enterprise","tag-thoughts"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts\/359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=359"}],"version-history":[{"count":0,"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts\/359\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=359"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=359"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}