{"id":284,"date":"2009-04-26T15:49:34","date_gmt":"2009-04-26T22:49:34","guid":{"rendered":"http:\/\/www.12sided.com\/blog\/?p=284"},"modified":"2009-04-26T15:49:34","modified_gmt":"2009-04-26T22:49:34","slug":"customer-service-ask-a-volunteer","status":"publish","type":"post","link":"https:\/\/www.effgen.us\/?p=284","title":{"rendered":"Customer Service? Ask a Volunteer"},"content":{"rendered":"<p>Interesting read on customer service.<\/p>\n<p><a href=\"http:\/\/www.nytimes.com\/2009\/04\/26\/business\/26unbox.html?_r=1&#038;partner=rss&#038;emc=rss\" target=\"_blank\">Unboxed &#8211; Verizon\u2019s  Experiment in Volunteer Customer Service &#8211; NYTimes.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interesting read on customer service. Unboxed &#8211; Verizon\u2019s Experiment in Volunteer Customer Service &#8211; NYTimes.com<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,8],"tags":[399,401],"class_list":["post-284","post","type-post","status-publish","format-standard","hentry","category-crm","category-reads","tag-crm","tag-reads"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts\/284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=284"}],"version-history":[{"count":0,"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts\/284\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}