{"id":253,"date":"2009-04-23T06:17:59","date_gmt":"2009-04-23T13:17:59","guid":{"rendered":"http:\/\/www.12sided.com\/blog\/?p=253"},"modified":"2009-04-23T06:17:59","modified_gmt":"2009-04-23T13:17:59","slug":"transaction-to-trust","status":"publish","type":"post","link":"https:\/\/www.effgen.us\/?p=253","title":{"rendered":"Transaction to Trust"},"content":{"rendered":"<p><a href=\"http:\/\/www.destinationcrm.com\/Articles\/Web-Exclusives\/Viewpoints\/Transaction-to-Trust-The-New-Era-of-Customer-Service-53444.aspx\">Transaction to Trust: The New Era of Customer Service<\/a> by John Yaggie.<\/p>\n<p>Nice quick read that illustrates the &#8220;Show the Love&#8221; philosophy for customer relationship building and care.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transaction to Trust: The New Era of Customer Service by John Yaggie. Nice quick read that illustrates the &#8220;Show the Love&#8221; philosophy for customer relationship building and care.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,8],"tags":[399,117,401,402],"class_list":["post-253","post","type-post","status-publish","format-standard","hentry","category-crm","category-reads","tag-crm","tag-enterprise","tag-reads","tag-thoughts"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts\/253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=253"}],"version-history":[{"count":0,"href":"https:\/\/www.effgen.us\/index.php?rest_route=\/wp\/v2\/posts\/253\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.effgen.us\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}